Our data protection practice adheres to the Ethiopian law relating to data protection. The following privacy policy applies to your use of HelloMerkato platforms:
  1. We respect the privacy of users on HelloMerkato. This means that we commit to ensuring that we treat all information provided by you with the highest diligence and integrity including where we utilize the services of partners and third parties. We do not, however, accept responsibility for third parties where this is not stated separately.
  2. We collect, store and process personal data solely in accordance with applicable statutory provisions and to the extent necessary to fulfill the contractual relationship between us or to provide the requested services necessary and required. Data about you and listings you have selected can be used by HelloMerkato solely for our own marketing purposes. Furthermore, as permitted by applicable law, anonymous user profiles may be used for internal market research purposes and to improve our range of products and services. For the purposes of this privacy policy "personal information" means any information that you provide that may be used to identify you. We secure the Website and other systems through appropriate technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons in accordance with the Ethiopian Law. Despite such measures, a complete protection against all dangers cannot be guaranteed.
  3. To improve the services of HelloMerkato, our sites use cookies, and you agree to our use of cookies as set out in this privacy policy. Disabling cookies will lead to inability of placing orders on HelloMerkato, and the site may not work properly as a result.
  4. HelloMerkato uses Google Analytics technologies to collect data for optimization purposes. This data will be used to create user profiles under given names, and cookies will be used for this purpose.
  5. A user hereby agrees to the disclosure of his/her information to third parties in order to fulfill the contractual relationship between the user and HelloMerkato. Any further use of these data by us is prohibited unless it has explicitly been agreed upon.
  6. The use of your data for advertisement purposes is not obligatory, and you have the right to refuse this use at any time without any reason by sending an email to [email protected]. This is highlighted to users in every email we send.
  7. You have the right to request details about personal data we hold about you as well as the right to correct or delete this data. If you wish to ascertain what personal data we hold about you, please contact us at [email protected]. If you request that we delete or amend personal data we hold about you, this may result in circumstances where we can no longer fulfill our contractual duties. In such circumstances we accept no liability to you.
  8. We reserve the right to amend this privacy policy from time to time. We will notify you of such changes by email.
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